Multiple debits/charges by UBEREATS

I ordered a meal from Uber eats on the 2nd of October 2021 and my account was debited THREE times for the same order. I reported this to UberEATS help, Instagram, Twitter and to two staff members on LinkedIn. I was asked to provide my order number and card details which I happily provided but I only received one refund on the 24th of October. FNB sent them two disputes with proof that money was indeed debited from my account, however they always ask me to send card details and tell me that they are still investigating (I don't know what). It shocks me how a global company *****s from customers and continues to be in business without any consequences. The comments from disgruntled customers on their Facebook and IG pages are very telling of how they don't care about customers or their reputation. I want my money and they will never get any business from me, my family or friends.