****mers dont ever use that app.

I ordered pizza and dessert from Debonairs Pizza at Maponya Mall. I received a message from the driver informing me that the items I ordered were not available. I asked why the restaurant listed items as available when they were out of stock. The driver advised me to cancel the order and take the matter up with Uber Eats. I then cancelled the order, but Uber Eats refused to refund me, stating that the order was already in the preparation stage. I did not receive my order, and I am very frustrated because this situation was not my fault. I only cancelled because the driver instructed me to do so. How does uber eat prepare the meal if they are out of stock? I need my full refund