****med by Uber.

Uber eats hire drivers who **** customers while they **** them as a company in the process. I once ordered via Uber eats and when the delivery guy came he said he only takes cash and not card payments. I paid him cash but he didn't clear the amount on his side. Since then everytime I'm trying to request a ride or order something to eat I'm told that I have an outstanding balance that I have to pay.

I have been ignoring this because I've been using other apps to order food or request rides,but recently I was faced with a situation where I really needed Uber ride specifically and that outstanding amount was still there which was such a huge inconvenience for me.

I raised this issue with Uber via the app and they emailed back asking for full details of the matter which I provided,and their reply was that the arrear amount has been cleared. I tried to request a ride the following day and the arrear amount was still there,sent the email again and they sang a different tune saying they had to escalate the issue. On the third day I checked again and the amount was still there and I haven't received any communication from them since then even after I rep**** to them and told them that I will take this issue to this platform.

This reeks of arrogance because they think they can just give customers the run around until they lose interest. The main take away from all this is that uber drivers **** their customers just to earn extra cash on the side and uber condones this behavior. Every one should be aware of this and boycott that ***** of a company.