Issues with UberEats Service and Deliveries

I have never been so upset about professionalism as I am in this instance. I usually order from UberEats every now and then. However, the past three weeks have been terrible. The other day, the delivery took 2 hours and when it arrived, it was cold and the order was wrong, with my name written but the food didn't belong to me. The following day, they failed to include a cold drink that was supposed to come with the order. The week after that, I ordered hot sauce from McDonald's and it was missing. Then, the next time I ordered hot sauce and requested it be served on the side, it was placed inside the burger instead, and I was also missing a cold drink. The driver claimed the drink spilled while he was driving. Today, I was extremely tired after returning from work and decided to order again. When the driver was just 2 minutes away from my location, I went down to collect the food. However, I ended up waiting for more than 15 minutes. I could see the motorbike down the main road, but it was too far for me to signal to the driver. Despite waiting and attempting to contact the driver, it was fruitless. I even redirected him when we spoke, and he mentioned the school next to my apartment, which I confirmed. It's worth noting that other drivers haven't had difficulties finding my address when delivering for UberEats. After waiting for over 30 minutes and trying to call the driver through the Uber app, which went to voicemail, I checked the app and it claimed the order had been delivered while I was standing by the apartment gate. The proof of delivery was a picture that showed nothing but the package from KFC. Why didn't he take a picture of the place where the food was delivered? The app notified me that the driver tried to make contact and couldn't reach me. However, if he was at the correct apartment, why did I miss him, especially since I was with the security guard? I am still waiting to see if my order will be refunded, as it's stated that they don't refund in this case. I wouldn't recommend them to anyone unfortunately.