I'm writing in terms of uber eats not getting in touch with me after I've reported that my order was incorrect and requested a refund for incorrect item or have them send it out correctly

I'm writing in terms of uber eats not getting in touch with me after I've reported that my order was incorrect and requested a refund for incorrect item or have them send it out correctly. I would not recommend using uber eats as they do not get in touch after a report was made.