I WILL NOT PAY FOR AN ORDER I DID NOT RECEIVE!!!

First of all UberEat agent are useless!!!

I placed an order on July 24th from Chicken Licken Wilgeheuwel, I noticed a few minutes later that I do not have cash with me then I CALLED chicken licken to ask them if Munashe (driver) can bring a speed point machine or can I replace the order, they said I'd need to replace the order and I have to call UberEats for that. I proceed to call your stupid call center and told them what the issue was and the indian guy I spoke wanted the order number, I tell him am not to sure where to find that so can he give me steps on where to go, he says to be I should go to the order I placed WHICH I ****ING DID and I couldn't see it still!!!!

the idiot keeps telling me the same thing until I hung up, I called again and I was told that the issue needs to be referred to a different team. I called three times and the last person I spoke to was Lisa or whatever her stupid name is. I tell her my issue and at this point I am extremely frustrated until the delivery guy texted me on your damn app and I told him what the issue was, he then proceeded to say to me he's on the phone with you guys for a resolution!!!

LOOK AT OUT ****ING CONVERSATION!!!! DON'T ANNOY ME!!! THIS DELIVERY PERSON DID NOT CALL ME as per your insufficient feedback!

I WILL NOT PAY FOR FOOD I NEVER GOT AND I SPENT ALMOST 30 MINUTES ON THE PHONE WITH YOUR DAMN AGENTS WHO DIDN'T SOUND EDUCATED ENOUGH TO SOLVE A SIMPLE REQUEST OF CANCELLING AN ORDER.

YOUR AGENT LISA PUT ME ON MUTE FOR OVER 5 MINUTES BECAUSE SHE DIDN'T WANT ME TO RATE YOUR SERVICE, AFTER A LONG SILENT HOLD SHE COMES BACK AND SAYS "OH YOU'RE STILL ON THE LINE" AND MY ANSWER TO HER WAS STILL THE SAME BEFORE SHE DECIDED TO PUT ME ON MUTE.

I TOLD HER YET AGAIN TO PUT ME THROUGH THE SURVEY CAUSE I WANT TO RATE THE SERVICE!! WHO THE HELL PUTS A CLIENT ON A MUTE HOLD BECAUSE SHE DOESN'T WANT A BAD RATING BASED ON THE COMPANY SHE WORKS FOR???? I SWEAR TO YOU,

IF YOU WANT ME TO MAKE NOISE ABOUT THIS I WILL!!