I WANT MY MONEY BACK

I registered for uber eats for the first time because I wanted to order food from Chicken licken and funny enough it did not give me the option to put in my address it just automatically went through. The delivery guy called to say he has arrived, and he was at the wrong address. And I ask if it was late to cancel the order and he said we can, and it will be refunded. Then I get the message to say I won't be refunded because correct procedures were followed. My colleague and I are hungry waiting for the order. They should have given us an option to deliver and let us pay more for the delivery. R181 is a lot of money, and we work hard for this money. I want my money back. This is pure bull****