I want my money!

I swear UberEats doesn’t give a **** about its customers. I am so mad where I am. I used the last money I had in my acc to buy my kids pizza folds. The app notified me to say the driver has left the shop with my food but 15 min later it still says he is on his way but it shows on the tracker that he’s still at the store. I called him 3 times and he said he is coming. I waiting and when he said he is outside I left the phone and went downstairs and he wasn’t there. I had to go up to fetch my phone to call him. And I found a missed call, tried calling him again no answer multiple times. I then realised that this guy might be lost but because of language barrier he can’t express it. I reached out for HELP on the app and I chatted with Rose I think and she told me that the driver did call me so there is nothing they can do. So tell me, how is it that “leave foood at my gate or doorstep” isn’t my option but the driver left it there. This person was lost, so whose house did he leave the food at? And I was told I am not getting my money and that hurts really bad, I won’t lie.

I will never buy anything using you guys. You’re useless and ****en ******* just as your ******* foreign drivers. You’ve ****ed me off!!!!! And this is just the reason why you don’t have a contact number, ****mers!