I NEED THIS SORTED OUT TODAY PLEASE YOUR SERVICE IS THE WORST

The Uber driver left an order that was not complete, when I advised he told me there is nothing he can do about it, what kind of service is Uber eats running, I am left with a colleague who does not have food when all the other orders have arrived, when you call KFC Melrose their number is forever engaged!!!!!!!!!!! The order was placed with KFC Melrose Crossing the order number is 758DD