Horrible Uber eats service

I ordered a Mcfeast burger medium meal at 16h00, I am still waiting 2 hours later. The McDonald's I ordered from is 6 minutes away from my house. Very bad experience from a first time user and I will never ever order anything on this stupid app. It's a complete ****. Even worse I called McDonald's, no answer, I searched for Uber eats contact, called and still no answer.