Horrible service

Furious, frustrated, disappointed. The delivery driver left my order somerwhere on a road, took a picture and stated the order was delivered. This is after I explained that he needs to be going through a security gate and through to reception. He was at the wrong address. I fail to understand how as I received another Uber delivery earlier today using the exact same address. I have now paid, but not received my order. The delivery driver has also now blocked my number so I cannot get a hold of him to even try and find out where he left my order.

I have tried to log a complaint/query on the app but Uber, you are so clever, as one can only log an issue using the predetermined options you give. And, not to my surprise at all, there is no way to log my complaint.