Highly disappointed

I would give them 0 stars if that was an option. The app is totally unfriendly as far as I'm concerned. I have struggled for so long now to place an order via the app. I loaded 2x R200 gift cards onto the app, and do what I may the app refused to provide me with the option or possibility to choose to use the R400 so-called Uber cash which the app showed I had available.

When attempting to enquire as to how to use this, both online and in-store, I was totally unsuccessful. Online there is no option and/or detail about the use of the Uber cash. There is also no way one can speak to a human being to get clarification. In store, when the store personnel phoned Uber eats, and tried to allow us to enquire of the Uber eats person on the phone, we were rudely told to give the phone back to the store person. They point blank refused to speak to us.

The so-called service from them in all manners is extremely disappointing. There is no way I would ever recommend that anyone make use of them.