Got **** out of my money and the Pizza I ordered.

I ordered pizza for somebody as a gift. The order never arrived. I gave them the contact number of the person to receive the order. The receiver confirmed the driver never phoned them, never was at their door. I tried to contact the driver. He disconnected my call. After that I received a message on the app telling me the order had been completed, with a picture of a pizza box, I contacted their help center and lodged my complaint. The responded a day later with the following message: Hi Jakobus, We reviewed your order again and can confirm that it isn’t eligible for a refund. The delivery partner followed our policy and waited the required amount of time at the delivery address before marking the order as completed. -Uber Support I lost the pizza and my money and this is their attitude. I will never use them again. This is a ****. Worst of the worst.