Goodbye UberEats

I’m so tired of UberEats, and I’m an avid UberEats user; it’s the 21st of the month and I have embarrassingly used UberEats 22 times. Of those 22 times this month, 18 of them have had an issue… food is late, damaged or the order is wrong. This evening I ordered two meals from Burger King; the driver had a stop along the way and clearly gave our order to the first Recipient; as we received one tiny burger instead of our two full meals. He responded that this is what the restaurant gave him.

I have two restaurants; we used to be on UberEats but we cancelled that service as they take about 30% of what the listed price is- so it’s not really worth it. But what I do know is that the restaurant and the driver should check the order against what is being delivered- that is 2 checks! But they still do not get it correct. In my opinion, not only should the driver be penalised; the restaurant should also be penalised; simply refunding a customer is not enough; there is no accountability in a refund.

Even though Mr Delivery has a smaller selection of restaurants; and they focus more on the fast food offerings- I’ve decided to only now support them. They’re local; and they seem to have a hand on their internal processes. Goodbye UberEats