***** committed on my account

I ordered take aways from Mcdonalds in Jabulani mall and I was double deducted and the uber driver only delivered spilled drinks, it was messy all over and advised we can lodge a complaint to the store. The 2nd deduction was not reversed to my account and the uber driver took /banked the food he did not deliver, that is called *****. I want a full refund on the damaged food and the deduction that was not supposed to happed Below is the emails confirmation I received From Subject Received Size Categories *** Fwd: Your Wednesday evening order with Uber Eats 4:33 PM 160 KB *** Fwd: Your Wednesday evening order with Uber Eats 4:01 PM 160 KB