FOOD NOT RECEIVED, NO REFUND

I ORDERED FOOD ON THE 20TH AUGUST 2024 AFTER PAYING MY ORDER WAS CANCELLED AUTOMATICALLY WITH NO INVOICE . I CALLED CHICKEN LICKEN GEZINA TO FIND OUT WHY WAS MY ORDER CANCELLED ,THEY CONFIRMED THAT THEY DID NOT RECEIVE MY ORDER AND THE MONEY IS WITH UBEREATS. I GOT A NOTIFICATION STATING THAT "Your refund of ZAR106.80 is with your payment provider" FROM MY APP BUT NO REFUND TO DATE.