Food not received

Good day

I've placed an order on Uber eats to the amount of R95. I couldnt give me exact / pin correct address and on additional note I've noted my delivery address. The driver went to the address on the map and ignore my messages. Calling the driver to confirm where I am. He told me his only allow to go on the pin address. So he would cancel my order. On my side I didn't receive any order but I'm expected to pay. So disappointed with Uber eats. Now I'm blocked on their app saying I should pay the R95 first before I could place orders or request a ride.