Food ****** from uber eats delivery driver

I'm extremely frustrated with my recent Uber Eats experience. I placed an order with a selected time slot of 14:30-15:00, but when I arrived at 14:30, the order was already marked as delivered. Apparently, the driver arrived early and waited 9 minutes, but didn't bother to call or message me. Since it was a workplace delivery, I expected him to at least inform me or the guard. The delivery driver didn't even attempt to locate me or notify me that he had arrived. Instead, he just marked the order as delivered and left, essentially giving himself a free meal. I'm still fighting with Uber Eats to get my refund, and I won't let the matter drop. The driver clearly took advantage of the situation, marking the order as delivered without even trying to find me. I'm not going to let Uber Eats brush me off - I'm determined to get my refund, and I'm not backing down. The app showed a photo of the food packet on the floor, which is unacceptable. When I tried calling the driver, the number didn't exist. I've used the app before without issues, so I'm really disappointed.

I reached out to Uber Eats, but they don't have a call center, and their response was that they won't refund me. The driver's behavior was unprofessional - leaving food on the floor, taking a photo, and not contacting me. He also didn't follow the standard delivery protocol, including the code verification process.

Needless to say, I'm warning others to stay away from Uber Eats due to their poor service and lack of accountability."