Feeding Scheme for Drivers

This is the second time drivers take my food. The first time driver could not get hold of me, when I contacted him, he said he is far. Now I added an old address, been trying to correct the adress the app does not allow it. I messaged the driver asking him to cancel and not pick up the food as the address is not correct. He still picked the food up and sent to the wrong address. The fact that there is no issue resolution that favours customers sucks. Why can I not cancel the order just 5 minutes after making it. This app is a ****, customers are always losing whether or not they made a mistake.