Fatty boys in Bryanston.

Good day,

I am writing to express my dissatisfaction regarding an order I placed on 28 March from Fatty Boys.

Shortly after placing the order, I realized that my son had already placed the same order. I cancelled my order within a minute, yet I have not received any refund.

Additionally, I previously experienced an issue where a driver marked an order as delivered and submitted a photo as proof, despite taking the food with him. This raises serious concerns about the reliability of your service.

I am extremely disappointed that, despite cancelling promptly, I am now being denied a refund — including the delivery fee.

I kindly request that this matter be investigated urgently and that my refund be processed as soon as possible.

I look forward to your prompt response.

Kind regards, Sandisiwe