False advertising & poor customer service

*** sent out an email promotion on 04/11, which were to auto apply at check-out according to the terms and conditions on the email. This did not happen, so I contacted Support and was informed: “ We have looked into this and can see that the promotion you are referring to was offered from the restaurant partner's end. As such, we are unable to honor this promotion.

Valid promotional codes would be available on the Uber Eats website or emailed directly to your account email. In light of the circumstances, we would be unable to provide any adjustments for this order.”

The support was useless, because Uber sent the promotion and NOT the partner restaurant.