****en uber eats.They enjoy in Exploiting customers

I placed an order on Uber Eats, but I received the wrong items. I immediately filed a complaint, but Uber Eats marked the issue as “resolved” without ever contacting me or fixing the problem.

It has now been three weeks, and nothing has been done. Every time I try to open a new ticket, it gets closed automatically, and I’m referred back to the first chat, which is also closed. This is extremely frustrating and unprofessional.

I want this issue properly investigated and my money refunded. I’ve been patient, but the lack of communication and accountability from Uber Eats is unacceptable. Please resolve this matter as soon as possible.