Either *********** or ****sters.

Where to start.... Had an issue with making an order - said there was a problem with payment. NO confirmation of order received. So left it and made other plans. 1 hour later food delivered - which I sent back with the driver. I report the issue to customer support on the app. They appear to be dealing with it. Then "issue resolved" - and bank account charged. Now when I try to contact anyone I just get automated messages or bots. And/or excuses eg"you reported it too late" - dispite the fact that I reported it on the day. or "the delivery driver couldn't get hold of you" - despite the fact that we stood and talked in person for at least 15min.

Will never order through them again.