****ed Customer

On Friday the 06 September my friend and I ordered food from chicken licken through ubereats. We had ordered 2x rock my soul meals which were delivered at our work place which has access control- the driver delivered at our reception area. The cost of our meal was R103.80 and we paid with R150. He gave us change of R46.20 and the food. After a couple of hours we received a message that the Driver reported that we didn’t pay for our meal.

I was shocked by this however I sent an email to Ubereats and explained that we paid the driver and he gave us change and continued to ask that how does the driver explain giving us the food if we didn’t pay? It was a back and forth communication. Bottom line is I am very unhappy with how this was handled and I demand an apology from them