Driver's *****'s, Support Team Useless Aswell

Made a full cash payment, driver didn't submit the payment to the restaurant. I'm quiet sure he is a ***** and my App is now showing Non payment previous order please make payment. So even the Support Team doesn't get back to me no response or nothing in a cycle of 2 day's. Bare in mind this is the damn 4th Time this is happening!! I must admit this is the worst App I have on my phone. Why is Bolt food taking long to be active in my area!!! I can't keep using this f* App. The prices are extremely High, the drivers are rude keep *****ing cash payments, the UberEATS support team it's the worst out there, how is this App still legally operating Because this is ****************. I paid twice for my cash payments orders for the 4th time in 2 months. This is extremely ridiculous