Driver went to the wrong address and Uber refuses to reimburse me

The driver went to the wrong address, delivering to 213 Rivonia Road instead of the correct address, 216 Rivonia Road. I immediately informed him of this error through the in-app chat and via a phone call. Despite being corrected and acknowledging he was at the wrong address, the driver left the food at 213 Rivonia Road.

On the delivery photo you can clearly see that the address in the background is 213 Rivonia Road, not 216 Rivonia Road. I have screenshots showing:

My phone call to the driver. The driver confirming his incorrect location. My responses correcting him and providing the correct address. The delivery address was correct on the order (216 Rivonia Road). The driver’s decision to abandon the food at the incorrect address, even after I informed him multiple times through calls and messages, is entirely his negligence. If he had followed the instructions, I would not be billed for food I never received.

Additionally, 213 Rivonia Road is 5km away from 216 Rivonia Road. I was not expected to walk that distance, especially after repeatedly trying to help the driver by:

Calling him. Sending multiple text messages via the app. Reiterating that we were waiting for him at the gate of 216 Rivonia Road. I am unable to locate an option to upload the evidence (screenshots of the chats, call logs, and the delivery photo) to substantiate my claim.

To summarize:

The delivery address was 216 Rivonia Road, as clearly stated on the order. The driver mistakenly delivered to 213 Rivonia Road and failed to correct this error despite my immediate efforts. I have sufficient evidence proving I actively tried to assist the driver in rectifying his mistake. Uber eats refuses to re-imburse me