Driver Named ‘Honest’ Stole My Food

Extremely disappointed with this experience. The delivery driver took my food and vanished.

He called me upon arrival but said nothing on the phone and then hung up. When I tried to call back, the call wouldn’t go through. A few minutes later, I received a notification that the driver had marked the food as delivered, along with a photo of my building yet there was no food to be found.

I went downstairs to check with the building manager and security guards, and they confirmed that the driver never got off his bike or approached anyone. He simply took the picture and drove away.

To make matters worse, Uber Eats has refused to issue a refund, even though I never received my order. There’s no customer support phone number to speak to someone directly, and the driver has now blocked my number. Ironically, his name was “Honest,” but he clearly didn’t live up to that.

I’ve lost my money and my meal. No support, no accountability just a terrible, frustrating experience. I won’t be using Uber Eats again and strongly advise others to think twice before ordering from them. I wish I had listened to the warnings before learning this lesson the hard way.