AK
Ash K
1 reviews | Active since Mar 2019
27 Feb 2024, 08:17
Double charged for an order that has yet to be resolved nearly a month later.
At the end of January, we were double charged for a Jazzy's Pizza. We paid cash to the driver without realising that my bank card was also charged for the same cold pizza. We have contacted UberEats many many times to have the double payment remedied and keep getting asked to send them the same info again and again which is highly frustrating. UberEats does not make it easy to contact them and their customer service is pretty much set up to annoy the customer so much that you will eventually give up.
Does anyone have a contact number for UberEats or an email address that works so I can try to contact them again and not use their useless help section on the app?
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