Double charged and Hungry

The frustration levels cannot be explained, we ordered Chicken Licken through Uber eats around 12:30, delivery time was meant to be at 14:00. While monitoring the order we got an update that the order had been cancelled, no interaction or attempt to reach us was made. We messaged the driver that was "taking care" of our order, no response. Checked my account money was reversed, we placed the same order again, at 14:30 order was accepted, money deducted. Great- we message the driver to make sure we would get it this time, dude doesn't reply even though the message shows as delivered. I AM NOW PENALISED WITH DOUBLE BANKING CHARGED BECAUSE YOU ARE FAILING TO DELIVER YOUR CORE FUNCTION.