Don't accept my order if you can't deliver it on time

I placed an order with UberEats last night for dinner. The expected arrival was 18:35, with the latest arrival being 19:05.

18:35 came and my order hadn't arrived, and the delivery time kept increasing. And during that time, the app also said that it's trying to find another driver. At 19:05 (the latest expected delivery time), the app again said that they were trying to find a driver.

I wasn't sure when my food would arrive (couldn't wait forever for dinner), so I eventually cancelled the order.

I was charged for this order despite UberEats not being able to deliver at the promised time. I do understand that the restaurant had packed the meal, but I don't understand why I have to be charged when UberEats can't keep to their committed times. If you can't deliver something on time, then don't accept my order!