Done - no longer wasting my time and money.

Ordered twice in one week and both times they made the same mistake (left behind the exact same item each time). However the second time, the driver said he would go back, and never returned. I sat waiting for an hour. Finally I phoned the support centre and they proceeded to tell me that the driver was too busy and could no longer drop off my order and said that in future I must rather report the item as missing. SERIOUSLY! This entire system is a joke, the orders are never doubled check to see if it is correct and everything has been included, (fair enough the restaurant should be making the right order, but still its only common sense to confirm the order) I actually think it is easier to collect the food myself, the system is completely inconvenience.