Do not use uber eats, the drivers eat your food and uber refuses refund!

Worst delivering company ever! Ordered food which was to arrive at 11h59. The uber eats driver, who seems to be an immigrant, who doesn't understand any South African language nor English, went wrong direction, called him seven times. He never answered my calls. He calles twice. First i try to speak to him, he understand no word i say, i understand no word he says. Twice same problem. The. He continued rounding by wrong direction, took a picture by the road holding my food. Marked the delivery complete. Now uber is refusing to refund me Mind you i contacted them many times when their driver was getting lost and i was told, be patient your order is on the way. They ******* people these ones, im certain that immigrant driver ate my food, yet i was charged for it!!!