Dishonest and diabolical service

I Oder a prawn pasta from La Parada Cedar Square and get lamb chops I neither wanted nor craved! UberEats response? This product is not eligible for a refund! This is plain Dishonest and Diabolical service! ACCOUNTABILITY AND FALSE ADVERTISING. Ever interacted with those words Uber????! You offer a paid service and when you don’t meet those demands it’s up to you FIX IT! Washing your hands off the bad service won’t do to claim you didn’t charge me. I have no doubt there are plenty of customers who can echo my experience of those temporary holds not landing back in their accounts; let alone my repeated complaints that buying Uber cash just means that my money disappears with false and not existent trips that I report and it never comes back! Don’t you even dare claim outstanding payments because you know you don’t even honour my outstanding payments! You are tiring in your trickery! I tried to give you a fair shake with the bad international reviews you have received in the past but what do you fix and change? Just a better way to get money and employ a hand off attitude?! I am disgusted. Even your Help Centre sanitises it’s hands off the nasty stuff.

I can go on (stupid me for continuing to use you) for the poor service I have received. Raw meat; tossed together leftovers; stale food; incorrect orders; or last minute cancellation to the minute when your food is expected to arrive! Working till late is never anyone’s choice. You are supposed to make life easier but you only breed frustration and nightmares of not eating while you have paid to eat! Your turnaround refunds, if you’re lucky it’s a week if at all!