Disgusting service and day light *******

Placed an order through uber eats for kfc meal.the lady who was supposed to deliver the order Rose cannot speak english or any of South African languages she could not understand me when i tryed to give her directions and she gets frustrated and cut my calls three times and im persistant because im hungry and money has been taken from my account for delivery and the food 30 minutes later she is still not finding the address i ended up cancelling the food because she could get to me.Then uber eats says they cannot refund my money back