Disgusting

Terrible Service almost 2 hours later of waiting for food and watching the app speaking to a driver my order gets cancelled. Spur Minnetonka the second time i have had an extremely bad issue like this with no care from both sides. I speak to a manager at Spur and get told that he says they keep having problems with uber eats and the app didn't correctly work so he took a chance on the driver that he gave it to which disappeared with my food, and that he contacted uber eats and they would call me back right away. I still have not had a call or follow up and am so disgusted how easy it is to let down a customer more than once.

Big companies are falling to terrible service like this and between uber and your partner food supplier SPUR it is extremely disgusting because they blame you and no one on your side comes back to me.

Your help system is also so terrible as there is no one to speak to that can help out with an issue like this a machine is not a person and nothing is more frustrating then being let down like this and all your able to offer is a FAQ that does not cut it its sad.