discussing services from ubereats

I am extremely disappointed with my experience using Uber Eats. An amount of R600 was deducted from my account for an order that was never delivered. Not only did my food not arrive, but there was also no proper communication or resolution provided afterward.

I made multiple attempts to follow up, but the process felt frustrating and unhelpful. It is unacceptable for a company to take payment and fail to deliver the service, especially without taking accountability or offering a timely refund.

This experience has caused unnecessary stress and inconvenience. Customers trust platforms like Uber Eats to be reliable, and this situation has completely broken that trust. I expect a full refund and better customer service going forward.

I would not recommend this service based on my experience.