Disappointed and angry customer.

I ordered food on the 23/11/2024. The order was confirmed that it was delivered but I didn't get it. I requested a refund and I received it. A week later on the 29th I ordered again. This time I waited outside with my family to ensure that we avoid disappointments. I realized that we have been waiting for too long. I had to check my App, that is when I realized that I left my phone in the house. Unfortunately I saw missed calls on my phone, then returned the call. The Uber eats driver told me that he has already left. I was puzzled because he didn't come to my house. I went back to the App to get help, I saw a picture that was taken saying that the order was delivered. This order was not delivered to me. This was our family dinner and we had to make alternative. I need my refund.