Disappointed

I had the worst experience with you guys I ordered food via UberEats, my address is straight forward with the office name in big and bold The guys goes to tue wrong side of the buildings I try texting him, he then send a picture with my food on the floor i walk around to go to that side of the building now and i try to flag him and he drives of 1st of all he was not in the correct address but now i would like yo know who then keeps my money or my food UberEats says thy cant refund me then Nando's where did my food go cause it then should be returned to the uMhlanga gateway Nando's or am i feeding UberEats drivers now Cause this guy went to the wrong address on purpose then Then UberEats tells me thy wont refund my 125rand