Disappointed

Uber i requested i ride driver called saying that he wanted cash but went off my account i cancelled still today no money back in my account. This was on the 25 December 2020 till today on my account it says pending and i was told to contact uber i only speak to theur voice notes that my area is not covered as yet but this was done in soweto where they are available. I want my money *** my number which i did the request on.