Delivery theft and failure

Uber Eats firstly you must know and understand that I'm taking this to every social media possible. For a mere fact that you were so quick to debit my account but when you supposed to refund me cause of your pathetic driver's who lack listening skills and choose to be *****s over my hard earned money. I've ordered from your app for a Steers meal The official Steers Page through the same address I used previously but this time around (today) your driver doesn't know where the building is nor literate enough to read on further the details of the office and floor I'm in. Worse of all I gave the driver instructions to call me when he arrives but he didn't, but choose to want to argue with me over the address provided. I asked him to give me his number so I can call him to help him out but the fool named Nkaudi decided to close my order as delivered which wasnt. This is the worst service I've ever received in my life and worse of all poor communication line to assisting a client as I had to call Steers Sandton City to get your numbers.

There was no other option to lay my complaint but only told I can ask for my refund. Now fine I've taken my refund (and help you God you don't charge me for what ever so fees you may want to empose cause it's not my fault but your useless driver, Nkaudi) most point of this is that I will not tolerate or except to get my refund after 3 to 10 working days but want my money as soon as possible. If it means I go to the ends of the world then so be it however I want my money back NOW NOT 3 OR 10 DAYS.