Delivery issue

I moved units within my complex and forgot to update this on my app. When I realised I called the driverspoke and let him know I moved. I told him where to go and he acknowledged but still left my food at my old unit, why did he then not return my order to the store? Why leave it where I told you I am not, when I went to look for my food there was nothing, which is obvious, but after paying R435 for KFC obviously I was hoping it would still be there. Who even leaves an order on the floor.

I have been a loyal customer for years, your assistance is very disappointing. What happened was not fair.