CP
Claudine P

1 reviews | Active since Sept 2013

09 Jul 2024, 12:55

De***** clients

I need to address an issue with my recent UBER EATS and KFC order. Last Friday, we placed an order, and due to a delivery address error, we quickly rectified the order to the exact same items at the correct address. However, I was charged twice for the order. When I requested a refund, UBER explained that both they and the restaurant had started processing the order, resulting in the double billing. This seems unfair. Ordering the same items with a slight address variation should not result in double billing. I find this unacceptable and will continue to raise this issue until it is resolved.

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