1 reviews | Active since Dec 2011
I ordered on 2 October 2021. I was charged 3 times! I have been fighting with them to refund me the extra 2 charges, which their response is "Thanks for reaching out. We’re aware of this problem. A system error is impacting - charges.
As mentioned earlier, We know how much this affects you and are working to fix it. Let us know if you have any other questions or concerns in the meantime."
This is unacceptable after all this time! At first their response was it's a system hold but then this response is the one that I am getting the whole time. You CAN'T tell me that THIS IS SOMETHING THAT THEY CAN'T FIX AFTER ALL THIS TIME!!!! Oh, and their email states that "No response needed" and on the app, it states my ticket has been resolved, every time.
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