**************** by UberEats

I ordered from UberEats on the 09 April 2021 for the sole reason that they had a special for a discount of R75 of orders over R200, as I was busy doing the order their app kept on reminding me of the amount I still needed to order for in order to qualify for the discount. So I ensured that my order was over R200. I only realised after the order was fulfilled that the discount amount was not deducted. UberEats has been sending me from pillar to post since Saturday for an error on their side all because they refuse to refund a R75, which I know was not even going to be cash but a voucher to use on the UberEats app. They even got their staff members to lie and say the special was only for 15 000 customers when the email said it was for 25 000 customers. I even sent them screenshots of the app on Sunday still showing that I was eligible for the discount. I am disgusted and disappointed at the levels UberEats has gone to just so that they don't refund the R75 they stole from me. They have just lost a loyal customer and all the revenue that they would have made from my support.