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After placing an order from a supposedly top retailer on ubereats, it was delivered with many missing items. I complained via the app and was advised that they understand that how unhappy I am but that they had policies in place that prevent them from providing me with any type of refund. Each time I rep**** I get a similar copied and pasted response with a lot of words that basically saying that they'll be keeping the money I paid them for a service that was not provided. I'd love to know what these policies are that allow them to ***** my hard earned money. How is this legal? The amount of money may not have been huge to them, but who has money to throw around? Ubereats, you have no idea how unhappy I am with your shoddy service. I will carry on demanding compensation for what you shamelessly took from me.