DAY LIGHT *******

I ordered a cake to be delivered to my sister as a celebration gift. The driver messaged me to send the address as his network was bad and could not see the address. then he messages me he is outside the building when I told then to deliver at the reception. When my sister went down the driver was gone, I called the driver he says he took the order back and he will deliver when he finished his other orders. Its over 4 hours now and no delivery. When I try to call him on the cell the call wont go through. Go the Uber app the say order was not delivered as I did not collect and they will not refund me. I looked up a contact number but no numbers available, They ***** peoples money. Don't support their business.