1 reviews | Active since Nov 2009
I ordered from Burger King Canal Walk. The driver arrived on his motorcycle in the pouring rain. I had asked for the "leave at door" option, but due to the rain I locked the dog out and opened the door as he approached, He said he wanted to take a photo and put the food down on the wet ground by my front door and then struggled to unlock his phone as it was wet. We eventually got him a tissue to dry his phone while our food stood on the ground in the wet and our dog rained wet outside. I eventually opened the door and picked up the food. The bag had soaked and the bottom fell out, dropping the food on the ground. I managed to 'save' most of it. I asked where the two cooldrinks were and he didnt know. I said he must go back and ask for the cooldrinks. By then we were wet, the food was cold, etc. Got inside and gave the kids their food and glanced out the window. Our cooldrinks, straws and the cup holder was rolling around in the driveway, having fallen off the bike of out of his hands, or something. I called Burger King and they said I had to complain through the app. I've heard nothing. I have photos and the photo the driver uploaded to the app clearly showing my food on the wet ground. I felt sorry for him, he was half drowned. Bad service, bad experience and the food quality is not even worth it for the price and my boys went without their cooldrinks. Burger King doesn't care. UberEats doesn't car.
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