Damaged goods, rude driver, NO SUPPORT

I ordered dinner through Uber Eats for the first time since being abroad and had a horrible experience. The driver delivered damaged goods without acknowledgement. He initially tried to blame Nandos so I called. They explained how it’s Uber eats and for the driver to resolve of which he clearly had no idea the procedure and what’s worse is he had a terrible attitude.

I’ve tried to contact Uber Eats via email, live chat and their telephone number, all in vain. The only response I’ve received was from ‘Ali Hamza’ the live chat consultant who couldn’t help me and told me their would get the relevant person to contact me yet nobody has contacted me.

The driver took back the damaged goods and there’s no other order placed on their side, and I’ve been charged for this meal that I don’t have!