********* OF NOTE

So on the 22nd of June 2018 , a friend sent me a Uber eats link , so that I may download Uber Eats and get a free R200.00 Coupon. I did so indeed and Uber Eats awarded me with a R200 coupon which I used immediately and my meal worth R195.00 was delivered. On the 26th of June 2018 I received a notification on my phone that there was a debit of R195.00 from Uber Eats. I then decided to contact Uber Eats and they made me fill out a form for a refund - which till date has never been refunded. Iv been in talks with Uber Eats via Facebook and i have never seen such *********** ***** who have poor thinking and Customer service s****s. I was told that they see that I used my coupon and apologize , just as I thought my refund was coming they sent me a message weeks later saying they see that the R195.00 was for the Uber taxi -i then asked them if transport is R195.00 from Rosebank mall to Jan Smuts which is less than 2 km they said they will investigate. Today they sent me a message saying they have investigated and see that no Coupon was redeemed by me !! Hence they debited 4 days later from my date of purchase.

Like are these people playing dumb or they just ********** trying to get money from customers **********ly.

How do you as a big Uber company say to a client you see they used a coupon, weeks later , say no R195 was just for Transport then when they question that you say nope ... There was no Coupon???

I am just tired of exchanging messages with Uber Eats that has no business mind , CAN I JUST GET MY REFUND and stop telling me you investigating cause clearly investigations are not your thing cause you come up with lame contradicting stories. I have been patient for over a month and didn't wanna reverse this amount because it will impact my credit score!