Bunch of ****s

Made a purchase on the app on the 26th of September 2024, needless to say.. my order was wrong. Took pictures and immediately contacted Uber eats to tell them about this.

The matter was handled with what I thought at the time was efficiency but I was wrong.

I was promised a full refund into my original payment method (ozow) within 3-10 business days.

Day 12, still no refund. I make follow up with them and I’m told to wait another 30 days if not, to contact my banker. I have contacted my banker 3 times now. In all occasions, they have confirmed that there isn’t a was never a refund initiated by Uber eats into my account.

It’s 36 days today, and I’ve never received my money. Hectic Uber eats, hectic!